Terms of use

Effective date: 23 February 2026

Last updated: 23 February 2026

These terms govern your use of all siasola Inc. products and services. By accessing or using our products and services, you agree to these terms. If you do not agree, do not use our products or services.

1. Who we are

siasola Inc. is a Canadian corporation headquartered in Montréal, Quebec, Canada.

2. Eligibility

By using our products and services, you represent that you are at least 14 years of age and have the legal capacity to enter into a binding agreement. If you are using our services on behalf of an organisation, you represent that you have authority to bind that organisation to these terms.

3. Our services

siasola provides a website, iOS apps, and consulting services. These terms apply to all siasola products and services. Where a separate agreement governs a specific service (for example, our consulting terms of service), the separate agreement prevails for that service to the extent of any conflict with these terms.

4. Acceptable use

You agree to use siasola products and services in good faith and in compliance with applicable law. You may not:

  • Reverse-engineer, decompile, or disassemble any siasola software, except to the extent permitted by applicable law (including interoperability exceptions under the Copyright Act, R.S.C. 1985, c. C-42)
  • Redistribute, resell, or sublicence any siasola content or software without written permission
  • Use our services to engage in any activity that is unlawful, harmful, or interferes with other users
  • Attempt to gain unauthorised access to any siasola system or network
  • Introduce viruses, malware, or any code designed to disrupt or damage our services

5. Termination and suspension

siasola may suspend or terminate your access to any product or service, without prior notice, if we reasonably believe you have violated these terms or applicable law. We may also discontinue any service by providing at least thirty (30) days’ notice through our website. If we discontinue a service for which you have prepaid, we will refund the unused portion of your prepaid amount.

Upon termination, your right to use the affected service ends immediately. Sections that by their nature should survive termination (including disclaimer, limitation of liability, indemnification, governing law, and general provisions) will continue in full force and effect.

6. Subscriptions and billing

Premium features in our iOS apps are billed through the Apple App Store. siasola does not process payments directly for in-app purchases.

You can cancel subscriptions at any time through your device settings. After cancellation, you retain access through the end of your current billing period. Refunds for in-app purchases are handled by Apple according to their policies.

Consulting services are billed separately under our consulting terms of service.

7. Intellectual property

All siasola content, software, trademarks, and other intellectual property are owned by siasola Inc. or its licensors. Nothing in these terms grants you any right, title, or interest in our intellectual property except the limited right to use our services as described herein.

Any content you create or provide through our services remains yours. By submitting content to siasola, you grant us a non-exclusive, royalty-free licence to use that content as necessary to provide, maintain, and improve our services, comply with legal obligations, and enforce these terms. This licence does not authorise the use of your content for training machine-learning or AI models.

8. Disclaimer

siasola products and services are provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

siasola apps are not medical devices and are not intended to diagnose, treat, cure, or prevent any condition. Consult a qualified healthcare professional for medical concerns.

We do not guarantee uninterrupted, error-free, or secure access to our services.

Where applicable consumer protection legislation provides legal warranties that cannot be excluded or limited (including warranties of quality or fitness under the Consumer Protection Act or the Civil Code of Québec), those warranties apply notwithstanding this disclaimer.

9. Limitation of liability

To the maximum extent permitted by applicable law, siasola Inc., its directors, officers, and employees shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of (or inability to use) our products and services, including but not limited to loss of data, loss of profits, or business interruption.

Our total aggregate liability for any claims arising from these terms or your use of our services shall not exceed the greater of (a) the amount you paid to siasola in the twelve (12) months preceding the claim, or (b) one hundred Canadian dollars ($100 CAD).

Nothing in these terms limits or excludes liability that cannot be limited or excluded under applicable law, including liability arising from intentional or gross fault (faute intentionnelle ou faute lourde) under the Civil Code of Québec.

10. Indemnification

To the maximum extent permitted by applicable law, you agree to indemnify and hold harmless siasola Inc., its directors, officers, and employees from and against claims, liabilities, damages, losses, and reasonable legal fees directly arising from your material violation of these terms or your violation of applicable law or the rights of any third party. This obligation does not apply to claims arising from siasola’s own fault, negligence, or breach of these terms.

11. Dispute resolution

Step 1: informal resolution

If a dispute arises, the parties will first attempt to resolve it informally by contacting us through our contact page. The parties will use good faith efforts to resolve the matter within thirty (30) days.

Step 2: mediation

If the dispute is not resolved informally, either party may refer it to mediation administered by a mutually agreed mediator in Montréal, Quebec, before commencing any court proceedings. Each party bears its own costs of attending mediation unless the parties agree otherwise. The mediation process must be completed within sixty (60) days of referral, unless both parties agree to extend.

Step 3: courts

If mediation does not resolve the dispute, either party may bring proceedings in the courts of the judicial district of Montréal, Quebec, which shall have exclusive jurisdiction.

Nothing in this section prevents you from filing a complaint with a consumer protection authority, exercising your rights under applicable consumer protection legislation, or bringing a claim in the Small Claims Division of the Court of Québec.

12. Governing law

These terms are governed by and construed in accordance with the laws of the Province of Quebec and the federal laws of Canada applicable therein, without regard to conflict of law principles.

13. Changes to these terms

We may update these terms from time to time to reflect changes in our services, legal requirements, or business practices. Elements that may be modified include service descriptions, acceptable use rules, liability provisions, and dispute resolution procedures. We will not modify the fundamental nature of services you have already paid for without your consent.

For any material change, we will: (a) update the “Last updated” date at the top of this page; (b) provide at least thirty (30) days’ written notice through our website before the change takes effect; and (c) clearly describe the nature of the change in the notice.

If you do not agree to a material change, you may stop using our products and services before the change takes effect, without penalty. If you have prepaid for a service, you are entitled to a refund of the unused portion. Your continued use of our products and services after the effective date of a change constitutes acceptance of the updated terms.

14. Force majeure

siasola is not liable for any delay or failure to perform resulting from causes beyond our reasonable control, including but not limited to natural disasters, power outages, internet service disruptions, government actions, pandemics, or failures of third-party service providers. In such cases, we will fulfil our obligations as soon as reasonably practicable.

15. General provisions

Entire agreement

These terms, together with our privacy policy and any applicable separate agreement for a specific service, constitute the entire agreement between you and siasola Inc. regarding your use of our products and services, except to the extent that applicable consumer protection legislation provides otherwise.

Consumer rights

These terms are subject to the mandatory protections of the Consumer Protection Act (CQLR c. P-40.1), the Civil Code of Québec, and any other applicable consumer protection legislation. Where any provision of these terms is inconsistent with a mandatory consumer right, the consumer right prevails. Nothing in these terms limits or excludes any right that cannot be limited or excluded under applicable law.

Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

No waiver

The failure of siasola to enforce any right or provision of these terms does not constitute a waiver of that right or provision. Any waiver must be in writing and signed by siasola Inc.

Assignment

You may not assign or transfer your rights or obligations under these terms without our prior written consent. siasola Inc. may assign these terms, in whole or in part, to any successor entity in connection with a merger, acquisition, reorganisation, or sale of assets, without your consent.

Electronic communications

By using our services or contacting us by email, you consent to receiving electronic communications from siasola. You agree that all agreements, notices, and other communications provided electronically satisfy any legal requirement that such communications be in writing.

16. Responsible disclosure

If you discover a security vulnerability in any siasola product or service, please report it through our contact page. We ask that you:

  • Give us a reasonable opportunity to investigate and address the issue before disclosing it publicly
  • Do not access, modify, or delete other users’ data during testing
  • Comply with all applicable laws during testing

siasola does not offer compensation for security reports.

17. Contact

For questions about these terms, contact us.

Une version française de ces conditions est disponible sur demande. Contactez-nous.